Orders will be despatched same day if placed before 13:00 Monday- Thursday. Orders placed between 13:00 on Thursday and 13:00 on Monday will be despatched on Monday. Deliveries will be made by a third party courier within 1-2 days of despatch. Orders will not be despatched or delivered on Bank Holidays. Please contact us at email@example.com if your order has not arrived in these timescales.